"Hello, I am not here to help you, I have no information for you, I am wasting my time and yours, but I am getting paid for it so just play along."
Unreliable. Incompetent. Unhelpful in every way.
I shipped a package from New York to New York. Somehow it ended up in California. Why? I have no idea. Neither did the lady who called to tell me that yes indeed, my package is in California, she is not sure why, she is not sure where exactly it is at the moment or when it will come back or IF it will come back, and no she has no more information for me than I already saw on their website. Then why did you call me??? She didn't appreciate my dry sarcastic tone.
It is a joke. They lose your package. You open up a case number. They do absolutely nothing to help you. Someone calls you a day later and tells you the exact same information you already know. THEY. KNOW. NOTHING. I can't figure out why they pay people to call me to tell me nothing. I'd like that job.
Then, your package may or may not ever reach its intended destination. And if you didn't pay for insurance on it- shrug. Your loss.
I HATE the USPS!
Believe it or not when I was a kid USPS was one of the best paying, most respected and most reliable of the government-esque services. People loved their mailmen and postal workers (well until they went postal... heh but that was just a few.)
ReplyDeleteIt all went down hill when email became the norm. They shut down more than half of the post offices and cut out MANY of the (competent) workers and now what we're left with is a shell of a service with a bunch of unhappy, cranky, pathetic workers. (And I'm sure some good ones in there too--just not enough to make a difference.) You're right, it does suck. But it's kinda my fault too b/c I should be snail-mailing you this reply. ;)
I remember the name of my 'Mailman' from when I was little. Times have changed.
ReplyDeleteLol I would love to get snail mail, it is so much fun to get mail.
I remember knowing the name of my mailman. On Fridays he'd throw around the football a bit with my brothers. Heck, on Shabbos we'd invite him in for a shot of scotch. Now they keep on switching mailmen/women every few months, and they're really impersonal.
ReplyDeleteA friend on facebook wrote that they leave their mailman snacks and drinks in the mailbox and even bring him tea in the winter. I thought that was cute.
ReplyDeleteI saw a mailman recently that I think embodies how our generation has changed- A young guy looked like he could be in his teens walking wearing headphones. That's it. No more socializing. End of mailmen as we know it.
I think it's b/c less and less people socialize with them mailmen.
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