I hung your note up on the wall, a smile across my face. I don't know you. You don't know me. I am just doing my job. But your words, they make me feel appreciated.
It is so nice when you say thank you, and address me by name. It feels more personal that way.
I try so hard to do my job, to do it right, to make sure that I am polite and courteous to every person I speak to. I try my best to put you at ease, to give you the help that you need in a friendly manner.
It hurts when you don't return it in kind. It hurts when you accuse me of something I didn't do, and don't treat me with the same respect I give you. It is a frustrating feeling to know that no matter what you say to me, I still have to do my job. I will be nice and polite to you no matter how immaturely you treat me.
It is that much greater when you treat me nicely, and are pleasant in turn. It makes my job easier. And for a small moment, though I don't know you, and you don't know me, and we will never meet, we shared a moment, a touch of warmth between two strangers.
You made me smile today, just by saying thank you.
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