Frum guy gives all Jews a bad name

Clothing being stolen at a laundromat? Never actually happens, right?

I made my weekly trek to the laundromat (single girls apartment, no washing machine, you do what you gotta do right?). I never leave my clothes unattended, because I'm neurotic responsible. A frum guy came in looking for his clothes.

Apparently he had put the wash in himself yesterday, but needed to leave so he gave the lady working there two dollars and asked her to put it in the dryer for him. I don't know why he waited until today to pick them up, but  they were no where to be found. He looked all over the store, and even started opening up laundry bags of clothing people had dropped off (paid for drop-off service) and the lady started getting annoyed. He declared that he wasn't leaving the store until he found his clothes.

Sounds fair, right? I would also be upset if my clothing were stolen from a laundromat. The question is, is it their fault or his? He didn't actually pay for the drop off service, therefore he didn't have a ticket to prove that he left his clothes there. He claimed that since he paid the lady (a mere) two dollars, it was now their responsibility.

I was put off by his attitude though. He demanded to speak to the manager. They finally got through to the lady who was there yesterday. She said she saw a boy take his clothes out of the dryer. (I don't know why she didn't stop him since it wasn't the same man who dropped off the clothes.) He kept demanding to speak to the manager, the owner, then told them they must pay him the value of the clothing. He threatened to sue them, and then told them they would lose all their Jewish customers. He walked around taking pictures of the store. And when I left he was still sitting there.

Then he got on the phone and I eavesdropped overheard him asking someone about suing. His argument was that they are responsible for any clothing put into the washing machines or dryers, when there was a big sign saying that they were not responsible for missing articles of clothing. Apparently they told him he could take the owners of the laundromat to small claims court. I have no idea if he will, or if he has a case or if he will win.

But what I do know is, when he stepped out of the store for a second one Spanish lady said to the other 'That Jewish man is being ridiculous. I had to step into the office so I didn't curse his mother*%&#$ @$$."

I couldn't help but cringe. I wanted to go over to the guy and let him know what a big chilul Hashem he was making. But instead I said thank you and slunk out of the store.

Whether or not the guy was right and they were wrong is not the issue. Yes, his clothing were missing. Yes I'm sure it was very upsetting. But there is a way to say something. My mother always taught me, you get what you want if you ask nicely.

Case in point:

I was once very late to the airport for a flight (as usual.) I was on line waiting to check in, and at the same time there was a flight that had been cancelled, so a whole line of people were waiting for service, demanding to be put on standby for the next flight, screaming and being loud and rude. I didn't know what to do and I didn't want to miss my flight. So I went over to a hassled looking agent and said (trying to be calm), my flight is very soon and I need to check in, can you please help me.

She grabbed my arm (I wasn't sure what she was gonna do at that point) she said, "You are the only one who spoke to me nicely!". She dragged me over to a counter and said to the lady, "Help her and check her in". And B"H I made my flight.

There is a way to speak to people. Like a mentch. And this guy did not act like a mentch. And I regret to think of what the owners of the laundromat think of Jews now, and I can only hope that they encounter more positive polite Jews than the opposite.

Opinion?