Despicable Me

I hated those people, the manipulative ones, the ones who try to get there way 'just cuz', who push others out of the way and say things like, 'I don't really need it, I just want to stick it to them'. It makes me cringe.

I hate those people, the ones who call me 'liar' on the phone when I am just trying to do my job, and accuse me of trying to screw them over, and threaten lots of things if they don't get what they want.

I hate those people, the ones who refuse to pay for a service because one little thing was messed up, and I just keep thinking how dishonest that is, and it bothers me.

And yet I understand them, the hapless helpless feeling of what now? I trust someone, I trusted you to come through and you didn't and now what am I supposed to do about it?

So I basically called them a liar, and threatened them, and told them "I know what I'm talking about, so don't try to pull the wool over my eyes".

And then they came through in the end. And more than that, they offered me compensation to better 'satisfy' me. Now I feel ashamed, like how could I have stooped so low and become those people I hate?